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Home About us

Our team

The IFFS team consists of committed logistics experts that can handle your everyday logistics needs. Whether you are shipping containers, household goods or project loads, your cargo is in safe hands. Our passion, expertise and teamwork set our highly qualified staff apart from competition.

History

IFFS was founded in 1995 in Antwerp as a two man company. Over the course of 20 years and through the many successes of our clients, we have grown into a close-knit, skillful team. Today we are strategically located near the Albert Canal that connects the port of Antwerp with the European hinterland, ready to take on future challenges.

Quality

Our quality policy focuses on achieving an outstanding level of customer satisfaction.
We believe that quality is a key driver for progress and is an integral part of every action we undertake.
We are regularly audited and strive to continuously improve our quality standards.

We have developed and implemented a management system for the purpose of continuous improvement through:

  • Clear Objectives
  • Detailed Job Descriptions
  • Intensive training programs for all employees
  • Controlled documents
  • Analysis of complaints
  • Periodic internal and external audits
  • Close follow up of our suppliers and subcontractors
  • Periodic review of the system by top management

This system has been awarded with an ISO9001 certificate and is applicable to: forwarding operations, the organization of removals to all parts of the world, import and export, storage and customs formalities.

A copy of this certificate is available, free of charge, by sending an email to info@iffs.be

Trading conditions

All our transactions are subject to the Belgian Freight Forwarding Standard Trading Conditions 2005. The text of those Conditions has been published under number 05090237 in the Annexe au Moniteur Belge dated June 24th, 2005, and is available free of charge upon request.

Confederation of Belgian freight forwarders, Brouwersvliet 13 b1, 2000 Antwerpen 1, E-mail: cceb@vea-ceb.be